How can I pause/resume my subscription?

Modified on Fri, Aug 22 at 6:47 PM

We offer the option to pause your subscription for 30, 60, or 90 days. While paused, your subscription will not be billed or renewed.


For example, if your subscription is set to renew in 13 days and you pause it for 30 days, once it resumes, you'll regain access for those remaining 13 days before it renews (unless you cancel beforehand).


You can unpause your subscription anytime, even before the selected pause period ends.


For annual subscriptions, this option works only if your renewal is within the next 90 days.


To pause your subscription:

  • Sign in to your SuperSummary account
  • In the upper-right corner of your screen, click on your initials>Account 


  • If your account is active, click Manage Subscription 
  • If it's non-renewing, click Reactivate Subscription
  • Click on your subscription



  • Click the "Pause Subscription" option




  • Choose the duration for which you'd like to pause your subscription, and click the "Pause Subscription" button. You're all set!





To resume your subscription:

  • Sign in to your SuperSummary account
  • Click on your intials>Account 


  • Click on Manage Subscription


  • Click on your subscription

  • You will see the date on which your subscription will renew automatically. To resume immediately, click on "Resume now".


  • Click on "Confirm"


  • Your subscription will then be active and you'll be able to cancel it if needed. 



If you need further assistance, please contact our support team at support@supersummary.com

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